Voice of Customer

Description of Voice of Customer

Objective

Connect with customers using their own language and words.

Good for

Landing page headlines, blog posts, and emails.

How to Play

  • Choose a benefit of your product
  • Search social sites, reviews and testimonials that match the benefit
  • Convert the statement(s) into a headline

Example Product

A self-operating vacuum cleaner.

Example Review on Amazon

“I don’t even think about vacuuming anymore.”

Example Headline

”My house is so clean, I don’t even think about vacuuming anymore. I love it.”