Voice of Customer
Description of Voice of Customer
Objective
Connect with customers using their own language and words.
Good for
Landing page headlines, blog posts, and emails.
How to Play
- Choose a benefit of your product
- Search social sites, reviews and testimonials that match the benefit
- Convert the statement(s) into a headline
Example Product
A self-operating vacuum cleaner.
Example Review on Amazon
“I don’t even think about vacuuming anymore.”